Two Wheelchair Vans available - Book two hours advance for your appointments.
SEAT BELT USE IS MANDATORY PRIOR TO STARTING THE TRIP
If you are connecting for travel and your check in time expects you at 9:30 add a one hour wait for a taxi during inclement weather, we recommend that you call our office the day prior to pre-book your taxi and if you pre-book it still does not mean it will be there exactly on time but it will get you on the list without waiting on the phone to get through and peak times are usually from 6:00 AM to 9:30 AM. Abusive language to our dispatch team will not speed up your taxi.
We currently cannot guarantee our normal response time due to inclement weather if you have to be somewhere at 6:00 am, wait time is in excess of 1 and a half hours until 9:30 am
Our drivers are doing their best to keep themselves and our customers safe and we need your co-operation by your obeying all the rules put out by Health Service providers and to keep everyone safe by following the protocols put out by the Province of British Columbia. Thank you so much.
All trips are sent in the order that they are received.
Please let our dispatcher know if you want to pay by debit machine as not every taxi has debit.
Please let our dispatcher know if you want to pay by debit machine as not every taxi has debit.
Please let our dispatcher know if you want to pay by debit machine as not every taxi has debit.
There are fewer taxi's working that are equipped with debit machines, so your wait time is longer for a taxi and espcially at night as payment is not guaranteed with cards and the drivers are taking the loss.
Customers using the app must be aware that it does not put you in front of other callers.
Please let our dispatcher know if you want to pay by debit machine as not every taxi has debit.
Please let our dispatcher know if you want to pay by debit machine as not every taxi has debit.
When you call a taxi, the dispatcher has it entered it into the computer while you are still on the phone, the computer sends the first available car in your location area and the computer has no bias.
Advance bookings can be made and we have Direct Lines at many locations in the city.
Please let our dispatcher know if you want to pay by debit machine as not every taxi has debit.
Advance bookings can be made and we have Direct Lines at many locations in the city.
Call 250-624-2185 and book your taxi the day before and book early when catching a plane, train, Ferry as this is always a rush period and you do not want to miss a departure. Add one hour to recommended book in times.
Customers Limited to back seat only during Pandemic.
If you make a predate with us, you might still have a wait during morning rush to work
Advance bookings can be made and we have Direct Lines at many locations in the city.
Masks are not mandatory at this time and if that changes we will change with the recommendations of the Public Health authorities.
For everyone's Safety.
Drivers may refuse to carry you and you can also refuse to ride in any taxi or driver who may make you feel uncomfortable or unsafe.
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If you make a predate with us, you might still have a wait during morning rush to work
If you make a predate with us, you might still have a wait during morning rush to work
If you make a predate with us, you might still have a wait during morning rush to work
Calling back constantly will not speed up your taxi, the dispatcher enters the trip when you give your address and the computer sends the car depending on where you are and the morning rush you must keep an eye out for the taxi as they will go to the next caller if you delay.
CURRENT EXCHANGE RATES
If you make a predate with us, you might still have a wait during morning rush to work
If you make a predate with us, you might still have a wait during morning rush to work
We ask that all local businesses honor the most current exchange rates for our visitors. We will post US to CAD rates only - May 14th - $20.00 Us equals $25.80 CAN and $10.00 US equals $$12.90 CAD. Our local banks can do precise changes.
Our customer phone app is back!.
Our customer phone app is back!.
Our customer phone app is back!.
We have advised that the customer phone app is now back and can be downloaded on playstore!